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FREQUENTLY ASKED QUESTIONS

1. What are the advantages of purchasing a website template?

(a) The major advantage is price: $899 (incl GST).
If you need a tax invoice, please let us know. Invoice will be emailed out after payment is received in full.

(b) High quality webdesign up and running within a week*.
(c) All products sold will include minor modifications to suit company's image scheme*
(d) It includes free webhosting and email setup for the first year !!! Website quota is allocated at 200 MB. Subsequent years are charged at $9.90/mth billed annually at the beginning of the new period.
 

* Assumes minor modification work is required (i.e. logo, company profile page(s) and non-programming tasks). See below for more modification details.

LOGO
Your logo will be integrated into the new website
ABOUT US, CONTACT US webpages
We can help you compose your company's profile and contact details. Photos are also included if required (photos are to be supplied by client)
OTHER MINOR CHANGES
So long as programming is not required, small design/ html modifications will be executed without charge. Any task done requiring more than 3 hours of work will be charged accordingly. Please consult your sales representative prior as all tasks must be approved by both parties (via written consent) before proceeding.
SHOPPING CARTS, FORUMS, BLOGS
Shopping carts, blogs, and forums usually require more attention than profile websites. Such being the case, please consult your rep and let them know the areas that need modifications. This is usually included in the price however, should workload exceeds 3 hours (or programming tasks required), extra changes may apply.

NOTE: We do not do data entries, email blasting nor product updates in this webdesign package. These services however are available if requested. Additonal charges apply. Please consult one of our sales representative.

2. How do I pay for my templates and what should I do after that?

We accept the following payment methods

BANK/ PERSONAL CHEQUES
Please note that templates will only be accessible after cheques have been cleared. Email us your company details and desired template item no. once cheque is posted. You can post the cheque to the address below:

PRICECATCH
Unit 27, 820 Princes Highway,
Springvale, VIC 3171,
AUSTRALIA


DIRECT BANK TRANSFER
You can bank transfer the amount to our bank account.
Details as follow:

Account Name :     Pricecatch
            BSB No :    033-149
    A/C Number :    266-828

Please do not forget to enter the template item number and send us an email.


CREDIT CARD via PayPal
Enter Template Item No. Here

pay via credit card without paypal account

Please email us with your contact details immediately after payment has been made. A sales rep will be appointed to your account.

3. In what formats are your templates available?

Website templates are available in Photoshop (upon request) and HTML formats. Fonts are included with Photoshop file. In most templates HTML is compatible with Adobe GoLive, Macromedia Dreamweaver and Microsoft Frontpage. Should you wish to purchase any of the above software, please let us know. We are affiliated with an Adobe reseller to supply our clients with the best possible package and pricing.

Note that your website will be hosted in due time (~ 1 week) where your final copy can be downloaded to your computer whenever you want (This is usually done by the client for back-up purposes using a simple ftp software such as FileZilla).

4. What am I allowed and not allowed to do with the templates?

You may:

  • Build a website using the template in any way you like.
  • You may not:
  • Resell or redistribute templates (like we do).
  • Claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of content providing companies and individuals.
  • Make more than one project using the same template (you have to purchase the same template once more in order to make another project with the same design)

5. What is the difference between unique and non-unique purchase?

NON-UNIQUE PURCHASE:
Non-exclusive purchase means that other people can buy the template you have chosen some time later. ALL Templates shown here are sold as non-unique templates.

UNIQUE PURCHASE:
Exclusive purchase guarantees that you are the last person to buy this template. After an exclusive purchase occurs the template is being permanently removed from the sales directory and will never be available to other customers again. Only you and people who bought the template before you will own it.

6. Is it reasonable to make unique purchase of template that was already purchased before?

Yes. Because there is very small chance that you will find the same design on the net. There are more than 3,000,000,000 webpages online now according to statistics on www.google.com.

7. Is the license a one-time fee payment?

Yes, the payment for your template is a one-time fee without any additional charges. After purchasing you may use the template as many times as you need for one website.

8. Is it possible for me to pay one price and have access to all downloads for a certain amount of time?

Sorry, we do not provide membership based services. One payment transaction is for one template.

9. I would like to make payment by company cheque. Is that possible?

Yes, but please remind us via email to keep an eye out for it. You can send your cheque to the following postal address:

PRICECATCH
Unit 27, 820 Princes Highway,
Springvale, VIC 3171,
AUSTRALIA

10. Is there any return policy?

Since our company is offering non-tangible irrevocable goods we do not issue refunds after the product is delivered, which you are responsible for understanding upon purchasing any article at our site. We only make exceptions with this rule when the product appears to be not-as-described on a case by case basis in agreement of the parties concerned. The deadline for any refund claim is one week after the delivery date.

11. I would like to purchase a template, but it is not available on the site anymore.

The template has been sold out for exclusive price. Look for similar templates in our collection.

12. How can I modify a template to suit my particular website?

Do be reminded that our package includes minor modifications. For major modifications that often include heavy programming and website revamp, please consult your sales representative.

13. Are your templates Microsoft FrontPage compatible?

Most of templates come with HTML that is compatible with Adobe GoLive, Macromedia Dreamweaver and Microsoft Frontpage. Please check the 'sources available' field in the template preview window.

Should you wish to purchase any of the above software, please let us know. We are affiliated with an Adobe reseller to supply our clients with the best possible package and pricing.

14. What is Adobe Photoshop?

Adobe Photoshop (approximately $900 AUD) is the world's most popular graphics editing package. You can find more info about Photoshop and download a free trial version at Adobe website. If you wish for a simpler userfriendly drawing software, our preferred software is Xara. It is light and very accomodating.

15. What software do you recommend for making HTML?

We personally recommend Adobe Dreamweaver. You can purchase this for around $500+ AUD delivered.

16. How can I modify flash portion of the template?

You need to use Adobe Flash to edit animated part of the template. Please visit the Adobe's website. The price of this software varies between $900 to $1000 AUD.

17. Can I edit flash template in Swish?

No. Our flash templates can be edited with Adobe Flash

18. Can I change the pictures on the flash animated website and put my own pictures instead?

Yes, you can.

19. What is the best place to find photos/images for modification of my template?

We can take pictures of your product (additional charges apply) to be inserted in the website. Else, you can obtain quality images from iStockPhoto.com. It has a vast range of designs and pictures readily available for purchase.

20. I was wondering if you could give me the contact info for a particular designer?

Sorry, our corporate policy prohibits direct contacts with contractually oblidged designers.

 

Enter Template Item No. Here